Your personal information is our top priority. This Privacy Policy clearly explains what data 32bd collects, how it is used, and what rights you have.
A quick overview of the key pillars of 32bd's privacy policy.
Every transaction and piece of personal data is protected with 256-bit SSL encryption. No third party can access this information.
32bd never sells your personal information to advertisers or third parties. Your data is used solely to serve you.
You can view, update, or request deletion of your data at any time. Full control is in your hands.
All payments via bKash, Nagad, Rocket, and Upay are processed through encrypted channels. No card or bank details are stored.
This privacy policy clearly states what information is collected and how it is used. There are no hidden agendas.
We do not retain data beyond legal requirements. After the applicable period, data is securely deleted.
32bd ("we", "us", or "the platform") takes your privacy seriously. This privacy policy ("Policy") explains what information we collect when you use the 32bd website, mobile app, or other digital services, how that information is used, and how it is kept secure.
By registering on or using the 32bd platform, you agree to this privacy policy. We are fully committed to transparency about how your information is collected and used — nothing is hidden.
This privacy policy applies to the following:
If you disagree with any part of this Privacy Policy, please stop using the platform and get in touch with us.
32bd only collects information that is necessary to provide its services, ensure security, and meet legal obligations. Details are outlined below.
| Data Type | Why It Is Collected | Mandatory? |
|---|---|---|
| Full Name | Account identity & KYC verification | Yes |
| Date of Birth | Age verification (18+) | Yes |
| Mobile Number | Account verification & communication | Yes |
| Email Address | Account Notifications & Recovery | Yes |
| Address | KYC Verification & Legal Obligations | Partial |
| Identity Documents | KYC Verification (NID/Passport) | Applicable on withdrawals |
We never automatically track your exact GPS location or specific home address.
32bd uses your data only for defined purposes, each of which is clearly outlined below.
Usage patterns are analyzed to improve the platform experience. No personally identifiable information is used in this analysis.
To opt out of marketing communications, click the "Unsubscribe" link at the bottom of any email or let our support team know.
32bd does not sell your personal data to third parties. However, there are specific circumstances where sharing data may be necessary.
We work with trusted partners for payment processing, technical support, and security services. These partners receive only the data necessary for their specific role and are required to comply with our privacy standards.
Data may be shared in the following circumstances:
In the event of an acquisition or merger, your data may be transferred to the new owner. Members will be notified in advance in such cases.
32bd never sells your information to advertising companies or data brokers — that is a core commitment we stand by.
The 32bd platform uses cookies and similar technologies to enhance your browsing experience.
You can disable cookies through your browser settings. However, disabling essential cookies may cause certain platform features to stop working.
32bd uses industry-standard technology and practices to protect your data. Our security framework operates on multiple layers.
In the event of a data breach, we are obligated to notify affected members within 72 hours and will take immediate action.
You have full rights over your personal information on the 32bd platform. Your rights are outlined below.
You can request to view the data we hold about you at any time.
You can request corrections to any inaccurate or outdated information.
You may request the deletion of your data under certain circumstances.
You can object to your data being used for specific purposes.
You can request a download of your personal data.
You can request that processing be suspended while your data is being verified.
To exercise any of these rights support@32bd.bizto send us an email. We will respond within 30 days.
The 32bd platform is strictly for users aged 18 and older. We do not knowingly collect personal information from anyone under the age of 18.
If a parent or legal guardian discovers that their child has registered on 32bd, please contact us immediately support@32bd.bizto reach us. We will close that account and delete the data we have collected.
Protecting minors from gambling is a top priority for us. Age verification is mandatory at the time of registration.
The 32bd platform may occasionally reference third-party services, such as payment gateways or game providers. These third parties have their own privacy policies, and 32bd is not responsible for them.
Payment processors (such as bKash, Nagad) operate under their own security standards. Any information shared with their platforms during a transaction is governed by their respective privacy policies.
32bd retains your data only for as long as necessary. Once the retention period ends, your information is securely deleted.
| Data Type | Retention Period |
|---|---|
| Account Information | For the duration of account activity + 5 years |
| Transaction Records | 7 years (legal obligation) |
| KYC Documents | 5 years after account closure |
| Log Files | 90 days |
| Customer Support Conversations | 3 years |
| Marketing Preferences | Until consent is withdrawn |
Certain data must be retained for a defined period due to legal obligations, even after an account is closed.
32bd may update this Privacy Policy from time to time. When changes are made:
We recommend checking this page regularly for updates.
If you have any questions or concerns about this privacy policy, or wish to exercise your rights, please get in touch with us:
We generally Within 48 hours We respond to all inquiries. Formal privacy-related requests may take up to 30 days.
Your privacy is more than a legal obligation to us — it is a core principle. We are always on your side.
Your personal information is completely safe with 32bd. Register today on the platform trusted by millions of Bangladeshis.